Stop Managing Risk in Spreadsheets. Build a Solution You Can Trust
Optimism is not a project management strategy. Neither is a RAID log that lives in a spreadsheet nobody updates. If something goes wrong, you need a system your team trusts and actually uses. In three live sessions, we’ll build that system together — directly in Smartsheet, tailored to your context.
RAID Priority Report
Central RAID & Change Log Sheet
RAID & Change Intake Form
RAID Metrics & Breakdown Sheet
Automatically Assign Resources
Risk Report
Assignment Report Card View
Assignment Report
Change Log Request Report
Automated RAID & Change Process Solution
What You’ll Walk Away With
- A live, working RAID log built directly in your Smartsheet environment
- A Change request workflow your whole team can actually use
- The confidence to maintain, adapt and extend it yourself — without needing a consultant
- Best practices from a former Smartsheet trainer with 6+ years’ experience
- Know My Sheet certificate of completion
How It Works
Three focused 2-hour sessions, delivered live over Zoom, to clients across the UK, US and Europe scheduled around you.
Session 1: Build Your RAID Log. Design and build your Risks, Actions, Issues and Decisions tracker from scratch in Smartsheet, tailored to your context.
Session 2: Add Your Change Workflow. Add a structured change request process, including forms, approvals, notifications and a real-time change log your team can manage.
Session 3: Automate, Report and Hand Over. Add automations, build a dashboard, and leave confident running it yourself, with no dependency on me.
Between Sessions: Self-Study and Assessment. Complete around 4 hours of self-paced learning to reinforce what we build. Finish with a short assessment; pass and receive your Know My Sheet certificate of completion.
Who Is This For?
- Project Managers who need a proper RAID process, not a forgotten spreadsheet
- Operations Leads managing change across multiple workstreams
- Teams being onboarded to Smartsheet who need a fast, practical win
- Companies wanting an in-house solution built and embedded properly
About Your Trainer
Levon Jabourian spent 5 years as an in-house Smartsheet trainer before founding Know My Sheet Ltd, a UK-based Smartsheet Silver Business Partner. He has helped individuals and teams across the UK and US go from confused users to confident solution builders.
He holds multiple Smartsheet certifications including Core Product, System Administrator, Control Center Blueprint Builder, Control Center Lead, and Project Management.
Trusted by Smartsheet Professionals
“He has a rare ability to make a technical subject feel approachable without dumbing it down. If you’re evaluating his RAID and Change programme, I’d say go for it.” — Stephanie Stepney, Client
Stephanie Stepney - Director of Strategic Planning, MaximusLevon worked with me recently on the delivery of a Smartsheet project management solution for an engineering firm. His services ensured the customer was knowledgeable in advance of the project, allowing them to contribute effectively throughout, with team training to ready the users for a seamless launch.
The customer appreciated his ability to come onsite and cater to differing levels of computer literacy, with the admin training giving the customer the confidence to self-administer the solution for the long term.
Jamie Nolan, Treehaus Project“Levon builds skills and capability in the people he trains while inspiring them to find their groove. They leave with the ability to own and extend the solution.” — Stephanie Barbee, Former Customer Education Leader, Smartsheet
Stephanie Barbee, Visier IncLevon is a conscientious and meticulous person and he has supported us with both some digital advice and tips for our YouTube and Zoom meetings and also with software through Smartsheets ranging from interactive planning to collaborative tasks and more.
Levon is always available for support and keen to work around any tweaks or adaptations that may be needed to fit your business. Thank you!
Chloe Abbott, Education Choices Magazine“Working with Levon is not only an investment in a tool, but also an investment in upskilling yourself and your team.” — Amy McKenna, Training Leader
Amy (Pfund) McKenna, SmartsheetSee the Programme in Action
Frequently Asked Questions
Yes, and it plugs in more naturally than you might think. Review your RAID during sprint planning to catch risks and dependencies early, flag blockers in standups as issues, and use it in retrospectives as a lessons learned record.
In scaled Agile environments with multiple teams running parallel sprints, a shared RAID log gives leadership the cross-team visibility that no individual sprint board can. The key is ownership — assign it to the Scrum Master or Product Owner and keep it actively maintained, not treated as a one-off document.
Both versions exist and you’ll come across them. In this programme, A = Actions and D = Decisions because they need active management throughout the entire project — constantly being created, assigned and resolved.
Assumptions and Dependencies are still important, but since they both carry inherent risk, they’re best logged as Risks rather than given their own category.
Yes — all sessions are via Zoom so location doesn’t matter. Levon works with clients across the UK and US.
Yes — the team option (up to 10 people) is designed exactly for that. Everyone joins the same sessions and you build the solution together in your Smartsheet environment.
Usually within 1–2 weeks. Use the booking link to check available slots.
All sessions are delivered live via Zoom. Each session is 2 hours long and recorded so you can refer back afterwards.
Yes — this programme is designed for people who have access to Smartsheet and want to build a real solution. If you’re brand new, get in touch and we can discuss the right starting point.
Just access to your Smartsheet account and a rough idea of your current RAID or Change process — even if it’s “we don’t really have one.” Levon will handle the rest.
